Ice Machine Is Not Turning On

Appliance Repair > Ice Machine Repair > Ice Machine Is Not Turning On

Ice Machine Is Not Turning On

Description and Troubleshooting of Problems

Full Bin Sensor Is Not Working

The full bin sensor is responsible for stopping ice production when the ice bin is full. Depending on the brand, model, or size of the ice machine, different types of full bin sensors are used, but their main function is the same: to halt the ice machine once the bin is filled with ice. When the sensor activates, it stops the entire machine, acting like an on/off switch, and the machine can’t run while it’s in this state. In some cases, a thermostat is used as the full bin sensor. It measures temperature and is triggered when a few ice cubes touch it. These thermostats can often be adjusted to a specific temperature or ice level at which they activate. However, if the sensor malfunctions and gets stuck in the «full ice» state, the ice machine won’t start.

Solution

For ice machines with adjustable full bin sensors (like thermostats), a simple cleaning and recalibration can usually get everything working again. In machines with magnetic full bin sensors, it’s more likely the sensor will need to be replaced if it’s faulty.

Full bin sensor is not working
Full bin sensor is not working

Faulty Water Valve

All ice machines begin their cycle either by draining and refilling with water or simply filling with water right away. When you turn on the ice machine, it needs to fill up with water, and once the water level reaches the required amount, it signals the machine to start the ice-making process. A common issue our technicians encounter is that while water is being filled, the water pressure is too low. For example, the machine is given 2 minutes to fill the water reservoir completely, but due to low pressure, only about 1/4 of the reservoir is filled. When this happens, the machine can’t proceed, and ice production stops. Low water pressure is often caused by a buildup of scale inside the water lines. Since ice machines don’t run continuously and pause when the ice bin is full, water can sit in the pipes for long periods, leading to scale formation and reduced water pressure.

Solution

Often, issues with low water pressure can be resolved by cleaning the water lines, replacing the filter, or increasing the incoming water pressure to the ice machine. If the water valve is not functioning and is unable to pump water, it will need to be replaced with a new one.

Faulty water valve
Faulty water valve

Faulty Circulation Pump

If the water reservoir is full and you start the ice machine, it won’t refill with water but will proceed to the next stage and activate the circulation pump. Very often, the circulation pump stops working due to dirt that accumulates as sediment from the water. It draws water from the reservoir, and if there’s sediment present, it will capture that as well. A small amount of sediment doesn’t significantly affect the circulation pump, but if the water is dirty and the ice machine hasn’t been cleaned in a while, it can seriously impact its performance. If the circulation pump is not functioning, the ice machine will not start.

Solution

Our technicians often start by removing the circulation pump and cleaning it. If it works after cleaning, then everything is fine, and it can continue to be used. However, if it no longer pumps water or pumps it with very low pressure that isn’t sufficient for normal operation, it will need to be replaced.

Faulty circulation pump
Faulty circulation pump

Problem With The Control Board

Often, after hurricanes and storms—especially in Florida—there are power surges or instances of flickering lights. This is very detrimental to electronics, particularly control boards, which are highly sensitive. Even a small failure of one component can disable the entire board. The control board acts as the brain of the machine, connecting all sensors, motors, and other components, managing their operation as needed. Additionally, a control board can be damaged by short circuits caused by other components connected to it. For instance, if a circulation pump becomes clogged with debris and cannot spin but still receives power, this may lead to a short circuit that can damage the control board. We recommend disconnecting all equipment from electricity during storms, lightning, or fluctuations in voltage to protect against such issues.

Solution

After our technicians check the control board and confirm that it is indeed faulty, it needs to be replaced. Some models of control boards have a fuse that can be a lifesaver, and replacing the fuse might be all that is needed to complete the repair.

Control board problems
Control board problems

Ice Machine Is Dirty

All ice machines, whether for home or commercial use, should be cleaned every six months, as recommended by manufacturers. If it’s been a while since you last cleaned your ice machine and you decide to do it now, don’t rush. It’s important to have a professional assess the level of dirtiness before determining how to proceed. If there’s a significant buildup of grime and you initiate the cleaning cycle while adding a special ice machine cleaner, it may not solve the problem. In fact, it could worsen the situation by causing the dirt to accumulate in one spot, potentially blocking the pump or spray system and leading to the need for part replacements. Regular cleaning is crucial, and for effective results, the ice machine should be disassembled so that each part can be cleaned individually. Simply adding a cleaning solution to the water will not be sufficient to tackle the buildup.

Solution

For effective cleaning of ice machines, our technicians disassemble the unit and thoroughly clean all components, including plastics, sensors, motors, coils, and thermostats. This meticulous process helps extend the lifespan of your ice machine, ensuring it will reliably produce ice for you. We also offer regular maintenance every six months, with our dispatchers reaching out to schedule appointments. In practice, regular servicing can double the lifespan of your ice machine.

Ice machine is dirty
Ice machine is dirty

Repair Cost

Full bin sensor cleaning, repairing or replacing$220 — $380
Water valve repairing or replacing$220 — $330
Circulation pump cleaning or replacing$220 — $360
Control board repairing or replacing$220 — $480
Ice machine cleaning$200 — $300

The cost of ice machine repairs depends on several factors, including the brand, model, and how complicated the issue is.

Contact Us For Any Ice Machine Repair Service

We’re ready to help with any problems you may have with your ice machine, from cycle issues to complete breakdowns. If you prefer not to call, just fill out the short form below to reach us. Schedule your ice machine repair with one of our professionals today!

Call us today: (863) 594-1784
or fill out the form and we will contact you ourselves.

    Name
    Phone

    Teodor Appliance Repair delivers exceptional appliance repair services across Florida. Renowned for our dependability and dedication to excellence, we handle a broad spectrum of appliance maintenance. Our technicians are adept at diagnosing and fixing problems with refrigerators, dishwashers, washing machines, dryers, ovens, and more. For convenient location access, check us out on Google Maps using these links:

    Tampa
    St.Peterburg
    Sarasota