An ice machine control board failure is a common issue that can lead to several problems. The control board manages all the machine’s functions, including water flow, temperature regulation, and ice production cycles. If the control board is faulty, it may need to be replaced, which can restore the machine’s performance. Regular maintenance and power surge protection can help prevent control board failure and extend the life of your ice machine. Learn more about our ice machine repair services:

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    Description and Troubleshooting of Problems

    The Control Board Is Not Functioning Correctly

    The control board in an ice machine manages all the functions necessary for proper operation. If the control board malfunctions, it can disrupt specific cycles, fail to recognize a sensor, trigger an error code, or even halt the machine entirely. Common causes of control board failure include power surges, a faulty component shorting out the board, water or condensation damage, or poor power connections. Depending on the brand and model, error notifications may differ: modern machines typically display error codes, while older models may stop operating and signal issues using LED indicators on the board. In some cases, specific components of the control board, such as relays, capacitors, or fuses, may fail due to a power surge. When this happens, the board might cease functioning entirely without showing an error.

    Solution

    After a technician inspects the control board and other components that may cause malfunction in the ice machine, if the issue points to the control board, it will need to be replaced. Often, a damaged control board can be identified visually, with visible signs such as damaged components or burn marks. The damage may also be caused by short-circuited components like the fan motor, circulation pump, capacitor, and others. These components can cause excess current flow, leading to the board’s failure. Only after thorough inspection and identification of the faulty parts can a proper repair or replacement be recommended.

    Control board is not functioning correctly
    Control board is not functioning correctly

    The Control Board Is Not Working Due to a Power Surge

    This is a very common issue, especially during storms, hurricanes, or heavy rains when the power suddenly goes out or cycles off and back on within seconds. These situations often cause power surges, which can damage the control board. To prevent this, we recommend turning off the power during such events, waiting until the situation stabilizes, and only then restoring power. This precaution can help protect your ice machine and keep it running smoothly.

    Solution

    After a voltage surge, visible damage and burn marks are often found on the control board. In many cases, the problem with the malfunctioning control board is a blown fuse, which prevents power from reaching the board during the surge. Replacing the fuse is often enough to restore the ice machine to working condition. However, it’s important to ensure that no other components, such as the fan motor or circulation pump, have caused the surge in the first place, as they may need to be inspected or replaced as well.

    Control board is not working due to a power surge
    Control board is not working due to a power surge

    Power Issue

    We often see situations where an ice machine partially starts but does not function correctly, and the cause can be insufficient power from the outlet. For example, an ice machine may require 120W to operate properly, but if it only receives 85W, the display might work, and some processes might begin, but the machine won’t function as it should. This issue could be due to a problem with the circuit breaker not fully engaging, leading to unstable voltage in the power supply.

    Solution

    To resolve this issue, you will need an electrician who can inspect and replace the faulty circuit breaker.

    Power issue
    Power issue

    Error Codes on the Display

    Most ice machines are equipped with a diagnostic code system to indicate issues with specific components. These codes might appear as blinking patterns on the display or LED lights on the control board. While not always perfectly accurate for self-diagnosis, these codes provide critical insights for technicians. For example, an error might indicate delayed ice production or incorrect temperature. However, the root cause could range from a faulty temperature sensor providing inaccurate readings, to a compressor failing to create adequate pressure, or even a control board misinterpreting sensor data. Proper diagnosis is essential, as the actual issue might also involve the harvest sensor or other components. Only after a thorough inspection can we pinpoint and address the exact cause of the ice machine’s malfunction.

    Solution

    Error codes serve as a guide for technicians, helping them identify the specific issue pointed out by the ice machine and any other factors that might indirectly affect its performance. Different errors can appear due to power outages during the machine’s operation or from system failures. The first step is to reboot the ice machine and clear all previous error codes—this may resolve the problem and allow it to continue working. However, if the error appears again, it indicates that there is an issue that needs to be diagnosed and fixed.

    Error codes on the display
    Error codes on the display

    Repair Cost

    Control board replacing$380 – $480
    Replacing the fuse on the control board$350 – $480
    Error codes repairing process$220-$580

    The price to repair an ice machine depends on factors such as the make and model, as well as the severity of the issue.

    Contact Us For Any Ice Machine Repair Service

    We’re ready to tackle any ice machine issue, whether it’s a small glitch or a major malfunction. If you’d rather not call, simply fill out the quick form below and schedule your ice machine repair with our experienced technicians today!

    Call us today: (863) 594-1784
    or fill out the form and we will contact you ourselves.

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      14 Comments

      • The error code on my Sub-Zero ice machine is EC40. Could you please tell me what it means and if there is anything I can do to fix it myself?

        John
        Posted 12.03.2025 10:35
        • The EC40 error code on your Sub-Zero ice machine typically points to a water supply issue, like a clogged filter or malfunctioning water valve. While you can replace a clogged filter yourself, it’s best to have a professional inspect and repair the machine if the issue continues. This prevents further damage and ensures proper functioning.

          TEODOR Service Support
          Posted 12.03.2025 13:22
      • Can you come to Bradenton to repair my ice machine?

        Anne
        Posted 01.04.2025 11:18
      • My Hoshizaki ice machine is showing an E21 error but is still making ice. Should I be concerned?

        Anthony Bel.
        Posted 02.04.2025 17:15
        • The E21 error on Hoshizaki ice machines is typically related to issues with the freeze or ice harvest cycle. While the machine may continue to operate, this could lead to reduced efficiency or potential damage over time. We recommend having a technician inspect and address the issue.

          TEODOR Service Support
          Posted 02.04.2025 18:19
      • If the control board is damaged due to a power surge, is it enough to simply replace the fuse, or do you need to replace the entire board?

        Lone Carter
        Posted 12.05.2025 13:34
        • Hi Lone! No, simply replacing the fuse may not be sufficient. Power surges often damage not only the fuses but also other components of the board, such as relays, capacitors, or even the microchip itself. If important components of the board are damaged, a full replacement of the board will be necessary. To accurately determine if other components of the board are damaged, it’s recommended to perform a diagnostic check with a professional who can inspect all parts of the control board and other machine components.

          TEODOR Service Support
          Posted 12.05.2025 15:29
      • What should I do if the control board failed again just a month after replacement?

        Ethan Harris
        Posted 10.06.2025 11:14
        • Hi Ethan! If the new board burned out that fast, something else in the machine is likely causing the issue — like a bad fan motor, pump, or even unstable power. You’ll need a full diagnostic to find the real cause, otherwise you’ll just keep burning through boards.

          TEODOR Service Support
          Posted 10.06.2025 11:16
      • How long does it take to replace an ice machine control board?

        Matthew Turner
        Posted 10.06.2025 11:14
        • Hi Matthew! If the part’s in stock, the swap usually takes about 1–2 hours tops. But if the tech needs to order the board, you’re looking at a couple days wait for the part plus the install time.

          TEODOR Service Support
          Posted 10.06.2025 11:16
      • Is it worth installing a surge protector or UPS to protect the control board?

        Andrew Mitchell
        Posted 10.06.2025 11:15
        • Hi Andrew! Definitely. It can save your machine during storms or voltage spikes. It’s a small investment that can stop you from blowing another $400+ on a new board.

          TEODOR Service Support
          Posted 10.06.2025 11:16

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