When a washing machine stops mid-cycle, it can definitely cause stress. There’s a lot of water stuck inside, and you’re left wondering — will the machine drain it, or is it going to flood the floor? The reasons can vary — from simple ones you can fix yourself to more complex problems that require a technician. In the article below, we go over the main causes, how to fix them, and the average repair costs. Book our washer repair service:
Reasons Why the Washer Stops Mid Cycle
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Description and Troubleshooting of Problems
Faulty Door Lock or Latch
The washer might stop the cycle if the door lock is broken or not working right. Most modern washers have a locking system that won’t allow the cycle to start if the door isn’t properly locked. If the door doesn’t close tightly or stays slightly open, it can interrupt the wash. Slamming the door shut over time can also wear out the latch or break it. Moisture and built-up dirt are common reasons why the lock can get damaged. These things can stop the door from locking correctly.
Solution
Before starting a wash, make sure the door is closed tightly. Sometimes small objects or a bent rubber seal can get in the way. Check the lock for signs of corrosion or physical damage. If you don’t hear a “click” or the lock feels loose, you’ll probably need to replace it. You can try doing it yourself, but the replacement lock must match your washer model. If you’re unsure, it’s better to call a technician.
Control Board Malfunction
The control board is like the brain of the washer. It manages the cycle and makes sure everything works in the right order. If something goes wrong with it or it becomes faulty, the washer can freeze mid-cycle. It might stop completely. There are many reasons this can happen — like moisture getting inside, a factory defect, or even power surges. Long usage over the years can also wear it out.
Solution
If you don’t have technical knowledge, the only safe thing you can try is unplugging the washer for 10–15 minutes, then plugging it back in. This can reset the system. But if the issue comes back, then it’s something more serious than just a glitch. In that case, the control board needs a professional inspection. Only a technician can say for sure whether it needs reprogramming, soldering, or a full replacement.
Washer Timer Failure
Timers can be mechanical or electronic, but they serve the same purpose — tracking cycle time and switching between steps. Washers often get “stuck” on one step (like the drain cycle) because the timer isn’t working properly or has completely failed. This happens a lot in older washer models, but modern ones can also have similar issues.
Solution
If your washer has a knob-style timer, check if it’s broken or stuck. If there’s no knob and your machine has a digital screen, it might show an error code. That depends on the brand and model. You can check the code in your user manual. Sometimes a reset helps. But to be sure, we recommend having a technician look at it. They’ll figure out if it’s just a software issue that can be fixed with a firmware update, or if the timer unit itself needs to be replaced.
Overheating Motor
The washer’s motor can overheat when it’s overloaded with laundry, running for a long time, or if something is clogging the system and slowing the drum. When the motor gets too hot, the machine may stop mid-cycle to prevent damage. Newer washers have built-in thermal protection that automatically shuts off the motor during overheating.
Solution
If you suspect the motor is overheating, unplug the machine and let it cool down for 30 to 60 minutes. While it’s off, check if the drum is overloaded or difficult to spin by hand. If it is, remove some clothes. It’s best to load the drum about ⅔ full. If the machine keeps overheating regularly, it could mean worn-out bearings, a cooling fan issue, or even a failing motor. In this case, professional diagnostics are needed to figure out what kind of repair or replacement is necessary.
Clogged Drain Pump or Filter
The washer can also stop mid-cycle if it can’t drain water properly — for example, during rinsing or at the end of the wash. That usually means there’s a clog in the drain filter, hose, or pump. These parts often collect lint, hair, and small objects that block the water flow.
Solution
At the bottom of the washer’s front panel, there’s usually a small access door. Place a tray or bowl underneath — water might spill out. Open the door and you’ll see the drain filter. Clean out any gunk or debris. Then check the drain hose. It shouldn’t be kinked or bent. If you can, also inspect it for clogs. If everything looks okay but the problem continues, the pump might be failing and need to be replaced. We recommend having a technician do a full check-up.
Repair Cost
| Door lock replacing | $180 – $250 |
| Control board repairing or replacing | $230 – $300 |
| Timer repairing or replacing | $180 – $250 |
| Motor repairing or replacing | $230 – $350 |
| Drain pump cleaning or replacing | $220 – $320 |
The price of washing machine repairs varies based on the brand, specific model, and the complexity of the issue.
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6 Comments
How can I properly check if the drum rotates with difficulty? Should I listen to the sounds during the wash cycle or try rotating the drum manually when the machine is off?
Hi Benjamin! To check the correct drum rotates, it’s best to do it manually when the washer is turned off and unplugged. Open the door, then slowly spin the drum by hand. It should move smoothly without resistance, grinding sounds, or sudden stops. If it feels stiff or makes unusual noises, there may be an issue with the bearings, motor coupling, or foreign objects stuck between the drum and the tub.
I have a Bosch WGA14400UC front-loading washer. How can I tell if the motor is overheating? Which part of the machine should I touch to check?
Hi Joseph! Be aware that there’s no safe external spot to directly touch the motor itself—it’s located inside the machine, behind the drum, and covered by the rear panel. However, signs of motor overheating include: The cycle stops mid-way and resumes after cooling down; A hot or burning smell from the back of the unit; Repeated stopping, especially during the spin cycle. If you experience these, it’s likely a thermal shutdown due to overheating. In such cases, it’s best not to try opening the machine but call a technician for proper diagnosis.
I cleaned the drain filter and followed all your recommendations. The washer now drains water, but it takes a very long time during every wash cycle. Could you come for a diagnostic visit as soon as possible?
Hi Christopher! Yes, we can schedule a diagnostic visit at your earliest convenience. Please fill out the form on our website: https://appliancerepairteodor.com/contacts/ or call us so we can confirm the nearest appointment time.