Your washer turns on, but water doesn’t go into the drum? Unfortunately, this is one of the most common malfunctions. The reasons can be simple, like a kinked water supply hose, or more serious and complex. In this article, we will look at common causes of this malfunction, repair and diagnostic methods, and you will also learn the cost of professional repair. Book our washer repair service:
Reasons Why the Washer Is Not Filling with Water
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Description and Troubleshooting of Problems
Faulty Water Inlet Valve
After starting the cycle, you should hear the typical sound of water flowing. If you don’t hear it, the inlet valve may be faulty. When the control module gives the command, this valve allows water into the washer. Problems you might encounter over time: the valve can get stuck, it can burn out or fail due to calcium buildup.
Kinked or Bent Hoses
Incorrect placement of the water inlet hoses is one of the most common reasons why the washing machine isn’t filling with water. Fortunately, it’s a rather simple problem and easy to fix. This issue occurs in several cases: when installed in a small space, or when the back of the washer is placed too close to the wall, as well as after moving the machine. When the hose is pressed by something heavy, kinked or twisted, water may come in with difficulty or not at all. The electronics and pump might still be working properly, creating a false impression that everything is fine.
Professional tip
If the hoses are old and you notice they’ve become stiff or kink and can’t be straightened, we recommend replacing them with new ones. It’s best to use hoses with leak protection or reinforced types.
Clogged Inlet Screen
Every washing machine has mesh filters on the inlet hose connectors. These are small screens designed to protect the inlet valve from debris coming from the water supply (such as rust or sand). Over time, these screens get clogged with dirt, and water either flows weakly or doesn’t flow at all.
Solution
Before starting, as usual, turn off the machine and shut off the water supply.
- Always do these steps after turning off the washer. Also, don’t forget to shut off the water supply
- First, disconnect the water supply hose. Keep in mind that leftover water might come out of it
- Now look inside the inlet connector for a small metal or plastic screen
- Remove the screen: gently pull it out using a flat screwdriver, needle or tweezers
- Thoroughly rinse the screen under running water (you can use an old toothbrush for additional cleaning)
- Check if water can pass freely through the screen holes
- Put the screen back in place
- Reconnect the hose and check the connection for leaks
- Run a test cycle
Faulty Water Level Switch
Another reason why water might not be entering is a faulty water level switch (pressure switch). This component’s function is to control how much water fills the drum. When the right level is reached, it sends a signal to the control board. If it’s broken, the washer might “think” the water is already inside and stop filling, even if the drum is empty or not full enough. As a result, the wash cycle won’t start, and you might see an error.
Solution
Before starting, as usual, turn off the machine and shut off the water supply.
- Access the pressure switch. To do this, remove the top or rear panel of the washing machine
- Inspect the thin rubber hose for clogs or general condition (cracks, kinks). It connects the sensor to the bottom of the drum
- Inspect the sensor (you need a multimeter here)
- If the hose is clean but testing shows the sensor doesn’t send a signal or doesn’t click — most likely it needs to be replaced
Clogged Filters
Over time, limescale, lint, dirt, leftover detergent and small objects can build up inside the washing machine. This leads to clogs in the hoses and contamination of filters. They are built into the circulation and water supply systems. In areas with hard water, such issues happen more often.
Repair Cost
| Water valve replacing | $220 – $280 |
| Drain hose replacing | $180 – $280 |
| Water level switch replacing | $220 – $330 |
| Filter cleaning or replacing | $230 – $350 |
The price of washing machine repairs varies based on the brand, specific model, and the complexity of the issue.
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6 Comments
Can I request just a diagnostic without doing the repair, to understand the issue?
Hi Wyatt! Yes, absolutely. You can book just a diagnostic appointment. We’ll identify the issue and give you a detailed quote, so you can decide what to do next.
Will a universal inlet valve work, or do I need the original part for my specific model?
Hi Logan! While some universal valves might fit, we recommend using the original or model-specific parts to ensure proper performance and avoid compatibility issues. It helps extend the life of your washer and prevent repeat breakdowns.
How often should I clean the inlet screen to prevent clogs?
Hi Austin! It’s a good idea to check and clean it every 6 months, especially if you live in an area with hard water or notice reduced water flow. Regular maintenance can help avoid bigger repairs.
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